EPISODE SUMMARY
Increasingly, companies recognize the need to focus on the team member experience as the precursor to a compelling customer experience. Our guest today is no stranger to the team member experience and I’m excited to share some of his insights with you.
About Tony Sousa:
Tony is a Regional Manager at Embrey Management Services located in San Antonio, TX! Tony’s path into the multifamily industry, like many, was unconventional – as he began his professional career as a journalist and host in Los Angeles, California. Tony, originally from San Jose, CA, began his property management career in Burbank where he advanced through a series of promotions from a community manager, to marketing and training, and operations manager for management companies to include Avalonbay Communities and Sequoia Equities Inc.
Learn More About Embrey
Topics of Discussion
- Most Interesting Man in Property Management
- Short-Comings
- The beginning of COVID
- As we near the end of COVID
- Awesome Citations
- Start. Stop. Keep.
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SHOW CONTRIBUTORS
Sharon Cauthen
Matthew Busch
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