Multifamily Podcast Network

EPISODE SUMMARY

Increasingly, companies recognize the need to focus on the team member experience as the precursor to a compelling customer experience. Our guest today is no stranger to the team member experience and I’m excited to share some of his insights with you. 

About Tony Sousa:

Tony is a Regional Manager at Embrey Management Services located in San Antonio, TX! Tony’s path into the multifamily industry, like many, was unconventional – as he began his professional career as a journalist and host in Los Angeles, California. Tony, originally from San Jose, CA, began his property management career in Burbank where he advanced through a series of promotions from a community manager, to marketing and training, and operations manager for management companies to include Avalonbay Communities and Sequoia Equities Inc.

Learn More About Embrey

Topics of Discussion

  • Most Interesting Man in Property Management
  • Short-Comings
  • The beginning of COVID
  • As we near the end of COVID
  • Awesome Citations
  • Start. Stop. Keep. 

Interested in Being on a Future Episode of MFC? Contact us: 

Email: m[email protected] 

Follow us on Social Media

Twitter: mbrewer

LinkedIn: Mike Brewer

YouTube: MultifamilyCollective

SHOW CONTRIBUTORS

Sharon Cauthen

Matthew Busch

— Send in a voice message: https://anchor.fm/mike-brewer/message Support this podcast: https://anchor.fm/mike-brewer/support
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