Hello Apartment Friends it’s me Leslie Mathis with the Multifamily Streamlined podcast. As the new year kicks off and we focus on our goals, dreams, and words for the year we are also really focused on getting back to the basics. At both Streamline and Woodfield we feel certain that this year will be all about being good operators and honing our skills especially the basics. As you will probably figure out, I am behind getting this episode done and really had a different plan for the podcast but my Monday derailed – you know the pain of coming back from a few days off. To sum it up it was just a Monday that seemed to be exacerbated by not feeling heard. As I reflected on the day and my response to a few things it hit me that during all those pain points throughout the day I truly believe they could have been avoided if I just felt heard. You know… Yes, Leslie I understand your disappointed, I am disappointed too but I will have an action plan to you by X. Throughout the day I was interrupted several times and didn’t even get to finish my thought before someone jumped to conclusions which just resulted in calls taking longer. It truly was like a non-listening perfect storm of a Monday. I notice even at home my biggest frustration with my family of 7 is NO one – I mean NO one listens. I find myself saying the same thing at least 6 times even when the first time we were all together. We say it in marketing – people see us an average of 3 places before they ever call. As I prepare for the first Rise Up Girls event I know I have to get it to people in at least 3 different ways before they ever notice. And as much as I feel like I have plastered it everywhere I know someone will say – Geez I didn’t even know about the event. We are just a society that does not pay attention or listen.
I am convinced more than ever as we transition into 2023 listening is going to be an important art form. Or maybe better stated a lost skill that we need to quickly find.
